Referrals: For every new child you refer, receive a $10 credit towards your next purchase or save them to eventually receive a free class! Referral credits CAN be combined with one discount.
Virtual Class Cancellation/Refund Policy: Virtual classes are non-refundable. If you need to cancel a virtual class prior to 24 hours before the start of the class, a credit will be issued which can be applied to a future camp/class. Refunds/credits will not be issued for missed virtual classes or for cancellations less than 24 hours prior to the start of the class.
Class Cancellation Policy for After School Enrichment Classes: When schools are closed, we are not permitted to run classes or be in the building. If a class is canceled unexpectedly by a school or school district, we do not provide refunds and are not obligated to offer make-up classes for a class being missed out of our control, i.e. bad weather. However, while we are not required to offer make-up classes, we will actively try to make up a class if the individual school and/or the schedule permits. If a make-up class is scheduled, parents will be notified by email.
Enrichment Class Cancellation/Refund Policy: Should you need to drop a class prior to a week before its start date, we will issue a full refund minus processing fees. For cancellations within a week of its start date, a full credit will be issued that can be applied to any future camp or class.
Virtual Summer Camp Cancellation/Refund Policy: Should you need to drop a virtual camp prior to a month before its start date, we will issue a full refund minus a $25 processing fee. For cancellations within a month of the virtual camp but prior to 1 week before the start date, you will receive a credit towards future camps/classes for the full amount. Refunds/credits will not be issued for missed virtual camps/classes or for cancellations less than 1 week prior to the start of camp.
Week-long Summer Camp Cancellation/Refund Policy: Canceling within the month of the camp for which your child is enrolled, you will receive a credit towards future camps/classes for the full amount. Should you need to drop a week-long camp prior to the month for which your child is enrolled, we will issue a full refund minus a $25 processing fee.
Production Camp Cancellation/Refund Policy: Because cancellations for our Production Camp impact many variables that are set to ensure a successful Camp and Production Experience, the following details apply: a non-refundable $250 deposit + processing fees applies to all cancellations. After January 1st, you will receive a 50% refund. There are no refunds after May 1st; Rather, funds will be applied as a credit for future programs.
Late Pick Up Policy: Please note that if you are running more than 10 minutes late to pick up your child from class/camp, there will be a $10 charge so that we can compensate our teachers for their extra time. This charge will increase to $20 per half hour if you are 30 or more minutes late. Please contact us as soon as you know that you will be running late so that our teachers can know what to anticipate.
Medical Policy: Medical policies and procedures available upon request. Contact us firstname.lastname@example.org.